Compliance Analyst

Who are we? 

#WeareArringo! 

Arringo was founded back in February 2018, which started as a 24/7 Customer Service organization and later grew to offer a wide range of services from Software Design & Development to Marketing and Back-Office Solutions. 

While our main line of business is outsourcing, we are more than your typical business solutions provider. We’re an extraordinary multi-cultural team with more than 30 different nationalities, we pride ourselves on bringing the best talent from around the world! Professional and personal development is a big part of our values. We are committed to building a team based on qualifications, merit, and business needs.  

What will you be doing? 

We are seeking a diligent and detail-oriented Compliance Analyst to join our team. The successful candidate will be responsible for performing various compliance tasks, ensuring adherence to regulatory standards, and delivering exceptional customer support. 

Key Responsibilities  

• Execute day-to-day functions of a Compliance Analyst. 
• Conduct KYC, KYB, AML, fraud, and risk assessments on customers. 
• Identify and assess applicable risks, proposing suitable mitigating strategies. 
• Maintain a positive and professional customer-centric approach. 
• Verify customer documents promptly and meticulously. 
• Communicate with customers through various channels, including live chat, email, and calls. 
• Perform all compliance duties in alignment with business requirements. 
• Demonstrate comprehensive knowledge of our products. 
• Collaborate and coordinate effectively with colleagues. 
• Ensure customer satisfaction by providing professional and timely support. 
• Handle KYC & KYB queries and exception requests from the Business. 
• Actively participate in KYC & KYB related meetings, calls, and committees. 
• Demonstrate flexibility by assisting in other areas of the business when necessary. 

Qualifications and Required Skills  

• Proficiency in both spoken and written English and Maltese. 
• Must be based in Malta
• Minimum Education Level: MQF 3 
• 1+ years of hands-on experience in KYC, KYB, AML compliance 
• Specific Skills: KYC, KYB proficiency, strong problem-solving abilities, computer literacy, customer service orientation, critical thinking, and effective teamwork 
• Personal Characteristics: Dedication, confidence, team player mentality, reliability, and professionalism 
• Certifications considered an asset:
   
• AML Essentials 
• Anti Money Laundering & Countering of Terrorist Financing 
• Anti-Money Laundering (AML) Business Risk Assessment 
• KYC and KYB   

What do we offer?  

• Private healthcare 
• Free eye test 
• Refer a friend bonus 
• Performance bonus 
• Company discounts 
• Team activities 
• Extra paid holidays for volunteering time 
• Company training with full support and constant attention 
• Career progression