CRO (Conversion Rate Optimization) Manager

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CRO (Conversion Rate Optimization) Manager


Are you passionate about analytics with a strong data-driven mind? Do you have experience developing and testing CRO roadmaps and programmes? Then keep reading, this role is for you:


Who are we?


Arringo was founded back in February 2018, which started as a 24/7 Customer Service organization and later grew to offer a wide range of services from Software Design & Development to Marketing and Back-Office Solutions.

While our main line of business is outsourcing, we are more than your typical business solutions provider. We’re an extraordinary multi-cultural team with more than 30 different nationalities, we pride ourselves on bringing the best talent from around the world! Professional and personal development is a big part of our values. We are committed to building a team based on qualifications, merit, and business needs.


Who you are?

You are a team-oriented, creative but also analytical individual. You feel comfortable being in a highly cross-functional position with projects ranging from strategy and design to operations. You can manage details while seeing the big picture. You are data-driven and can successfully navigate customer research tools while staying on top of the latest software and industry trends.


What will you be doing?

  • Understand user behaviours and customer journeys through web analytics, CRO tools, and other data sources to understand the full journey.
  • You’ll respond to reported issues and resolve them efficiently
  • Effectively prioritize, delegate, and manage work to junior team members
  • Enhance the existing website with design and functionality, including making recommendations to improve the design, look and feel and customer journey.
  • Testing, analysing statistics and implementing necessary changes to achieve maximum conversions.
  • Use the data and research to recommend new/improved site features and content.
  • Manage end to end testing process (hypothesis, research, measurement, analysis, recommendations).
  • Own and action website changes.
  • Assisting in the planning and scheduling of ad hoc work and site maintenance.
  • Create personas, user journeys, wireframes, conceptual ideas, and interactive prototypes to help deliver engaging experiences to our customers.
  • Utilise different research methods and obtain diverse inputs e.g., product, market analysis, customer feedback, metrics, and usability findings, to identify and define new concepts and solutions to customer problems.
  • Gathering insights about our users and translating them into actionable opportunities
  • Identifying the right success metrics and tracking them over time


Required skills

  • Minimum of 2 years' experience in a similar role
  • Experience in marketing, statistics, and site optimization, with emphasis on UI/UX Conversion Optimization
  • Analytical mindset with creative flair.
  • Project management skills and relationship building.
  • Experience with web analytics platforms like Optimizely, Optimize 360, Google Analytics, SEMRush, Heatmaps, Campaign Manager 360, HotJar, DataStudio and Figma
  • Experience developing and managing CRO roadmaps and testing programmes.
  • Strong understanding of web technologies, including HTML, DOM, CSS, APIs, and Javascript
  • Solid understanding of user experience methodologies and principles
    Positive, flexible, and well organized to thrive in a fast-moving environment and meet challenging deadlines
  • Excellent communication and interpersonal skills with an aptitude for building strong working relationships
  • Organised, eager and fast learning
  • Relentless curiosity and an urge to innovate, measure, and improve
  • Ability to handle several projects at one time
  • Meticulous, organised, and incredible attention to detail


What do we offer?

  • Private healthcare.
  • Refer a friend bonus.
  • Performance based bonus and rewarding company culture.
  • Exclusive discounts for several services and products to all Arringo employees.
  • Company training with full support.
  • Career progression.
  • Job reference
  • Date published
  • Status
  • Primary job focus
  • Job type
    Full Time
  • Employment level
  • Country
Apply now